Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have and does not need if he can trust the brand. This explains the profitability of brands.
My mom was so people-friendly. She was incredible. She'd go to the mall and she'd talk to everyone. Give people a kiss on the cheek. I think if I wasn't pushed around a lot I'd be great with people. Maybe I still can be.