You have citizens who don't understand how government works and they're kind of soured on it. All they do is criticize. They have no idea that they can make things happen.
I'll never forget one morning I walked in and I had a hell of a bruise - it had been a difficult night the night before - and a client said to me 'Good God Vidal what happened to your face?' And I said 'Oh nothing madam I just fell over a hairpin.'