I think we lost a great deal of sympathy and support with the way in which the crisis was handled most importantly I think when we appeared to be grasping for too much at one time instead of identifying our priorities in a much more responsible fashion.
It is a challenge with the global fame to try to act like I put my pants on one leg at a time when in fact I have Pippa Middleton help me put my pants on every morning. She's my lady-in-waiting as well.