This is what customers pay us for - to sweat all these details so it's easy and pleasant for them to use our computers. We're supposed to be really good at this. That doesn't mean we don't listen to customers but it's hard for them to tell you what they want when they've never seen anything remotely like it.
I'd like to introduce someone who has just come into my life. I've admired him for 35 years. He's someone who represents integrity honesty art and on top of that stuff I'm actually sleeping with him.