If you have a line of business - I know this as a CEO - or if you have a teenager - I know this as a parent - who have a spending problem what do you do? You quit giving them money.
I never smile when I have a bat in my hands. That's when you've got to be serious. When I get out on the field nothing's a joke to me. I don't feel like I should walk around with a smile on my face.
