Not much shocked me. You know I worked in a home for Alzheimer's patients and my dad used to be really into murders and stuff so I saw dead bodies. It desensitised me to a lot of things.
If you're going to kill someone there isn't much reason to get all worked up about it and angry - you just pull the trigger. Angry discussions beforehand are a waste of time. We need to smile at Novell while we pull the trigger.