What we have now is doctors who are actually better technically at what they're doing in their specialty than 30 or 40 years ago but we lost the relationship when the doctor would look people in the eye and say 'I care about you. We can do this together.'
If you travel to the States... they have a lot of different words than like what we use. For instance: they say 'elevator' we say 'lift' they say 'drapes' we say 'curtains' they say 'president' we say 'seriously deranged git.'
