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How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive?

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Compassion is not a popular virtue. Very often when I talk to religious people and mention how important it is that compassion is the key that it's the sine-qua-non of religion people look kind of balked and stubborn sometimes as much to say what's the point of having religion if you can't disapprove of other people?