I've never really broken this down before but in movies you almost have no connection to fans. And if you do TV you're kind of connected but they know you as the TV name not your real name. If you do radio there's more of a bond there. And then if you do a podcast it's like you're literally inside of your fans.
In other words don't expect to always be great. Disappointments failures and setbacks are a normal part of the lifecycle of a unit or a company and what the leader has to do is constantly be up and say 'we have a problem let's go and get it'.